Technical Information & Deadlines

Recharge can tailor a truly integrated campaign. Maximum impact to a targeted audience, at just the right frequency – delivering unrivalled value for money.

Digital advertising

Click here for guidelines for display creatives

Technical requirements

• Duration of animated ads must be 30 seconds or less.
• Ads must open in new tab or new window only.
• To make sure image creatives look great on any device, you can upload high-density image assets up to twice the dimensions of your creative. Display & Video 360 will scale down the image based on the resolution of the device where it serves. Display & Video 360 will only scale the image into sizes with the same aspect ratio as the original asset. For example, if you’re making a 300 x 250 creative, you can upload a high-density image up to 600 x 500.

Supported file types for image creatives
You can use JPG, JPEG, GIF, and PNG files for image creatives.

Supported file types for HTML5 creatives
HTML5 creatives must be compressed in a ZIP file.

You can include the following file types inside an HTML5 ZIP file:
HTML/Text: HTML, HTM, CSS, JS
Images: JPG, JPEG, GIF, PNG, SVG
Fonts: DFONT, EOT, OTF, TTE, TTF, WOFF, WOFF2

 

Click here for guidelines for mobile creatives

Technical requirements

• Animation duration: Ads can only animate for 30 seconds or less.
• Autoplay: Ads that autoplay audio are prohibited. (Ads that autoplay video are OK, as long as the audio is muted)
• Pop ups: Ads that spawn popups or surveys are prohibited.
• File types: PNG, JPG, GIF, or HTML5.
• Size: Creatives must be 150 KB or less on their initial load. Additional load must be “polite” and can’t exceed 2.2 MB.

Restrictions
• Autoplay: Ads that autoplay audio are prohibited. (Ads that autoplay video are OK, as long as the audio is muted.)
• Pop ups: Ads that spawn popups or surveys are prohibited.
• Size: Image creatives hosted by Display & Video 360 can be up to 10 MB. There’s no file size limit for HTML5 .zip files.
• Download size: The total file size of all creative files downloaded by a person’s browser when an ad serves is limited to a maximum of 5 MB.

Click here for guidelines for video creatives

Leaderboard with video:
Chrome will remove ads if they’re been considered heavy due to the “Heavy Ad Intervention” Click here to find out more

An ad is considered heavy if it has not been clicked on by the user and meets any of the following criteria:
Used the main thread for more than 60 seconds total.
Used the main thread for more than 15 seconds in any 30 second window (50% utilization over 30 seconds).
Used more than 4 megabytes of network bandwidth to load resources.

Headlines newsletter
Static GIFs, JPGs or PNG only.

Third-party trackers

Recharge does allow third-party trackers in ad banner campaigns, customer must sign an advertising data agreement, please click here to view our full data policy for advertisers.

Still haven’t found what you’re looking for?
Feel free to contact us for further information.

Digital advertising

Click here for guidelines for display creatives

Technical requirements

• Duration of animated ads must be 30 seconds or less.
• Ads must open in new tab or new window only.
• To make sure image creatives look great on any device, you can upload high-density image assets up to twice the dimensions of your creative. Display & Video 360 will scale down the image based on the resolution of the device where it serves. Display & Video 360 will only scale the image into sizes with the same aspect ratio as the original asset. For example, if you’re making a 300 x 250 creative, you can upload a high-density image up to 600 x 500.

Supported file types for image creatives
You can use JPG, JPEG, GIF, and PNG files for image creatives.

Supported file types for HTML5 creatives
HTML5 creatives must be compressed in a ZIP file.

You can include the following file types inside an HTML5 ZIP file:
HTML/Text: HTML, HTM, CSS, JS
Images: JPG, JPEG, GIF, PNG, SVG
Fonts: DFONT, EOT, OTF, TTE, TTF, WOFF, WOFF2

 

Click here for guidelines for mobile creatives

Technical requirements

• Animation duration: Ads can only animate for 30 seconds or less.
• Autoplay: Ads that autoplay audio are prohibited. (Ads that autoplay video are OK, as long as the audio is muted)
• Pop ups: Ads that spawn popups or surveys are prohibited.
• File types: PNG, JPG, GIF, or HTML5.
• Size: Creatives must be 150 KB or less on their initial load. Additional load must be “polite” and can’t exceed 2.2 MB.

Restrictions
• Autoplay: Ads that autoplay audio are prohibited. (Ads that autoplay video are OK, as long as the audio is muted.)
• Pop ups: Ads that spawn popups or surveys are prohibited.
• Size: Image creatives hosted by Display & Video 360 can be up to 10 MB. There’s no file size limit for HTML5 .zip files.
• Download size: The total file size of all creative files downloaded by a person’s browser when an ad serves is limited to a maximum of 5 MB.

Click here for guidelines for video creatives

Leaderboard with video:
Chrome will remove ads if they’re been considered heavy due to the “Heavy Ad Intervention” Click here to find out more

An ad is considered heavy if it has not been clicked on by the user and meets any of the following criteria:
Used the main thread for more than 60 seconds total.
Used the main thread for more than 15 seconds in any 30 second window (50% utilization over 30 seconds).
Used more than 4 megabytes of network bandwidth to load resources.

Headlines newsletter
Static GIFs, JPGs or PNG only.

Third-party trackers

Recharge does allow third-party trackers in ad banner campaigns, customer must sign an advertising data agreement, please click here to view our full data policy for advertisers.

Still haven’t found what you’re looking for?
Feel free to contact us for further information.

Still haven’t found what you’re looking for?
Feel free to contact us for further information.